IT Support Associate

At 360Track, we have taken up the challenge of helping parent discover and connect to their child and their day-to-day academic progress in the smartest and most convenient way possible. At the click of a few buttons, parent can easily communicate with  educational institutes. But this is challenging. If you are up for it, please read on.

Department: IT Support Associate
Project Location(s): Mumbai
Education: Tech degree is not mandatory

Responsibilities

  • Supervise and perform routine administration, monitoring, troubleshooting system
  • Manage institutes. Create and delete accounts and reset passwords as and when required
  • Acquiring required and requested assets and equipment within given turnaround times
  • Liaise with the HR and support teams
  • Track and manage assets efficiently

Requirements

  • 6 months – 3 years of work experience. Must be tech savvy!
  • Should have experience in Mysql Server administration.
  • Prior work experience as a support engineer with linux system
  • Experience with end user hardware and software support in a complex environment
  • Must be organised, detail-oriented, and have the ability to multi-task
  • Strong sense of integrity, ownership, initiative, and personal leadership
  • Shuld be comfortable with ambiguity and unpredictable work hours, and should be able to function independently
  • A tech degree is not mandatory
how can we help you?

For business enquiries, please call or submit inquiry online.

Our vision is to Empower Educational Institutes by Making their Operations Secured, Automated & Organized.

you have a digital vision. We have a way to get you there.